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Products And Services

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Remote Medical Services

At VIA MEDICA, we understand that every project is different, and that’s why we work closely with our clients to understand their needs and create customized solutions that will protect client’s business operation, enabling them to focus on their core business while we take care of their employees’ medical needs. We understand that a healthy workforce is critical to the success of any project, and we are committed to ensuring that our clients’ employees receive the best possible medical care.

One of our key strengths is our track record of setting up, staffing, managing, and running site clinics to provide round-the-clock support in sites of assignment, both onshore and offshore. We have a team of experienced healthcare professionals who are dedicated to providing high-quality medical care to our clients’ employees and contractors.

Our site clinics are staffed with medical personnel who are trained to handle a wide range of medical emergencies and situations. They use the latest medical equipment and technology to provide prompt and accurate diagnoses, and they work closely with our clients to develop and implement health and safety protocols that are specific to their project requirements.

We at VIA MEDICA, ensure access to medical support of internaitonal standards so that the projects can operate smoothly even when unplanned incidents happen.

Consulting
    Recognize and reduce potential health hazards. Working in a setting of endemic health, workplace and personal risk. Including assement, planning and preventive services.
Medical Supply Services
    Efficient medical supply sourcing for sites that has an integrated 360 solution with staff. Including management of medical supply chain that are the industry’s standards.

 

Staffing
    Deployment of dedicated medical staff customized to the site’s requirements. Medical care that don’t require travel offsite, reducing time off work and ensuring high level of call 24/7.
Endemic Sickness & Vaccination Programs
    Malaria management program, endemic sicknesses prevention program, vaccinatioon program planning and management.
Medical Clinics
    Access to clinics 24/7 in selected area with reliable access to our international primary care that has the highest international standards in occupational health and specialist with workforce support in the country.
Offshore Medical Support
    Industry-specific offshore remote clinical supervision with observance of offshore laws and regulations. Support in minimizing unnecessary work-related reports.

 

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Medical Staffing

Our medical staffing services in remote areas are essential to ensure access to healthcare professionals and maintain adequate healthcare services in underserved regions. These services aim to recruit and deploy healthcare professionals to work in remote and rural areas where there may be a shortage of medical personnel.

Recruitment and placement
    Medical staffing services identify and recruit healthcare professionals, such as doctors, nurses, physician assistants, and other specialized healthcare providers, who are willing to work in remote locations. They assess the skills, qualifications, and experience of candidates and match them with appropriate job openings in remote areas.
Locum tenens staffing
    Locum tenens refers to temporary healthcare professionals who fill in for regular staff members who are on leave or in situations where additional staffing is needed. Medical staffing services may provide locum tenens staffing to remote areas to ensure continuous healthcare coverage.
Specialized staffing
    Remote areas may have specific healthcare needs, such as primary care, emergency medicine, or specialized services like obstetrics or mental health. Medical staffing services strive to recruit professionals with the necessary skills and expertise to address these specific needs in remote areas.
Contract negotiation
    Medical staffing services facilitate contract negotiations between healthcare professionals and healthcare facilities in remote areas. They help establish terms and conditions, including compensation, housing, travel arrangements, and support services, to ensure a mutually beneficial arrangement for both the healthcare professional and the healthcare facility.
Ongoing support and supervision
    Healthcare professionals working in remote areas may require additional support and supervision due to the unique challenges they face. Medical staffing services may provide ongoing support, mentoring, and regular check-ins to ensure the well-being and professional development of the staff.
Retention strategies
    Retaining healthcare professionals in remote areas can be challenging. Medical staffing services work closely with healthcare facilities and professionals to develop retention strategies. This may include providing opportunities for continuing education, professional development, career advancement, and creating a supportive work environment.
Collaboration with local communities
    Medical staffing services often collaborate with local communities, healthcare organizations, and government agencies to understand the healthcare needs of the remote areas and ensure that the staffing services align with those needs. This collaboration helps in developing sustainable healthcare solutions and integrating the healthcare professionals into the local community.

By providing medical staffing services in remote areas, healthcare facilities can overcome staffing challenges, enhance access to healthcare services, and improve the overall health outcomes of underserved populations.

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Topside Support

We provide VIA MEDICA’s topside medical support service is staffed by highly skilled professionals who have the necessary knowledge and expertise to handle a wide range of medical situations. We use specialized software and communication solutions to ensure that medical assistance is provided quickly and efficiently. Our team is trained to handle emergencies and follows strict emergency protocols to provide a seamless solution to clients.

Our reliable solution that enables healthcare professionals to focus on providing high-quality patient care without worrying about medical emergencies or issues that may arise during operations. The service is available 24/7, which means that clients can access medical support at any time, ensuring that their patients receive the best possible care.

VIA MEDICA’s topside medical support service is fully customizable to meet specific needs of our clients. This means that we can tailor the service to client’s operations, ensuring that client receive the best possible medical support for their unique requirements.

 

These services are provided:
    • Offshore medical consultation with the site Medic 24 hours per day, 7 days per week, and ensure there is access to medical doctor(s), fully conversant with routine& emergency best practices, relevant Health & Safety policies,procedures and incident reports.

 

    • Delivery of medical consultations in accordance with client’s medical protocols/country regulations which include, but are not limited to, the authorization for use of prescription medication and performing invasive procedures by the site medic.

 

    • Complete and issue Topside Notifications to you within one (1) hour from the initial call made by the site Medic.

 

    • Notification and validation with clients of any requirements for medical disembarkation (Emergency & Non- Emergency).

 

  • Provide monthly activity reports to capture the number of calls from each site and number of shorereferrals with a breakdown per categories, including Work-Related cases.

 

 

A Critical Service for Remote Medics
    VIA MEDICA provides crucial support to remote field medics through its telemedicine and topside assistance services, connecting them to senior clinicians at the base. This allows for second opinions and professional guidance in serious cases, resulting in improved patient well-being, peace of mind for doctors and patients, and lower costs for clients. In some cases, it may even eliminate the need for a medevac.

 

VIA MEDICA Third Party Topside Support
    VIA MEDICA of course offers topside support to its own remote medics, but also provides telemedicine services as needed to support clients who need emergency backup for their own field medics. The topside support team reviews patient information in real-time, leading to more accurate diagnoses, better clinical action, and improved patient outcomes. The senior clinicians overseeing VIA MEDICA’s topside support provide a crucial safety net, adhering to the company’s Patient Care Protocols as part of its strict clinical governance standards.

 

VIA MEDICA in Action Topside Support services
    A recent medevac case exemplifies how VIA MEDICA’s topside support operates. All medevac requests must have topside approval, but in this case, it was denied after a careful review of the patient’s medical data indicated that they were not stable enough for the flight. Topside monitored the patient’s condition regularly and the transfer took place 48 hours later. The on-demand availability of this service offers peace of mind and better patient outcomes for both VIA MEDICA medics and third-party clients in medical emergencies requiring real-time support or second opinions.

 

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Emergency Medical Services

Via Medica is proud to offer a robust fleet of over 80 well-equipped and manned Ambulances, bolstering our Emergency Medical Services (EMS). Our diverse range of vehicles, coupled with the extensive experience and training of our medical personnel, enables us to operate effectively, efficiently, and safely in any environment and terrain.

Our primary objective is to provide immediate on-site care for events and remote locations, minimizing the need for patients to be transported to off-site hospitals or care facilities when more advanced care is unnecessary. We understand that for patients, every second counts. Therefore, we continuously refine our knowledge and technology to ensure the safety and well-being of our patients during both emergency and non-emergency medical evacuations.

Emergency Ambulance Paramedic Services
    Our EMS services encompass a wide range of critical care interventions to address illnesses or injuries, providing pre-hospital treatment and stabilization before transportation to primary care facilities or hospitals. Within the areas our footprint, we offer local ambulance services, ensuring prompt response and immediate medical attention for those in need. Our paramedics are extensively trained to provide advanced life support for patients, ensuring they receive the highest level of care during critical moments.
Critical Care Patient Transfers
    Via Medica specializes in critical care patient transfers, catering to urban, rural, remote, and offshore locations. Our fleet comprises 2×4 and 4×4 ambulances, both soft-skinned and B6 armored, to adapt to various terrains and security requirements. We prioritize careful patient stabilization prior to transport, ensuring their condition remains stable and optimized throughout the transfer process. Our experienced staff employs extensive monitoring and care protocols during the entire transfer, ensuring the patient’s safety and well-being at all times. Additionally, for remote and offshore transfers, we offer fixed-wing evacuations, utilizing specialized aircraft to reach challenging destinations swiftly and securely. We maintain close coordination with neighboring hospitals, facilitating seamless transfers and continuity of care.

 

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Healthcare Training

VIA MEDICA: A Global Leader in Healthcare Training

VIA MEDICA is a premier provider of healthcare and professional training programs, recognized for its global reach and commitment to delivering accredited, compliant, and high‑quality training solutions. With a team of licensed, highly qualified clinical instructors and industry-certified trainers, we provide exceptional training services for healthcare providers, organizations, and community learners worldwide.

American Heart Association (AHA) Certified Training Site

VIA MEDICA offers American Heart Association–certified courses designed to equip participants with essential life‑saving skills. Our AHA programs include:

  • Basic Life Support (BLS) Provider Course
  • Advanced Cardiovascular Life Support (ACLS) Provider Course
  • Pediatric Advanced Life Support (PALS) Provider Course
  • Heartsaver® First Aid, CPR & AED
AHA Disclaimer:

The American Heart Association strongly promotes knowledge and proficiency in all AHA courses and has developed instructional materials for this purpose. Use of these materials in an educational course does not represent course sponsorship by the AHA. Any fees charged for such a course, except for a portion of fees needed for AHA course materials, do not represent income to the AHA.

Key Highlights:
  • Internationally recognized AHA certification valid for two years
  • Hands-on training with certified instructors
  • Realistic simulations and practical skill assessments
  • Suitable for healthcare professionals, workplace responders, and the general community
American Health & Safety Institute (HSI) Accredited Training Center

As an accredited HSI Training Center, VIA MEDICA delivers comprehensive training programs aligned with international standards in safety, emergency response, and healthcare competencies.
Our HSI courses include:

  • Basic Life Support (BLS)
  • Advanced Cardiac Life Support (ACLS)
  • First Aid CPR AED (Adult/Child/Infant)(non-medic)
  • Advanced First Aid
  • Bloodborne Pathogens
  • Emergency Oxygen Administration
  • Emergency Medical Response for Non-EMS Personnel
  • ASHI Wilderness First Aid

Additionally, we collaborate with leading AHA Training Centers to provide:

  • Basic Life Support (BLS)
  • Advanced Cardiac Life Support (ACLS)
  • Pediatric Advanced Life Support (PALS)
  • Heart Saver First Aid CPR AED (non-medics)

We also deliver specialized programs in partnership with National Association of Emergency Medical Technicians (NAEMT), including:

  • Prehospital Trauma Life Support (PHTLS)
  • First on the Scene (FOTS) for Non-Medics
  • All Hazards Disaster Response
ACTVET-Licensed Training Facility

VIA MEDICA in association with International SOS, delivers healthcare and caregiving training programs aligned with the standards of the Abu Dhabi Centre for Technical and Vocational Education and Training (ACTVET). ACTVET ensures that training programs meet Abu Dhabi’s quality frameworks, occupational competencies, and regulatory requirements—providing learners with structured, compliant, and industry‑relevant education suited to the UAE healthcare sector.

ACTVET-Approved Courses

  • Caregiver Training Program:
    A foundational program designed to prepare learners to provide safe, ethical, and compassionate care across home, community, and healthcare settings. Training covers personal care, infection control, communication skills, and patient safety.
  • Certified Nursing Assistant (CNA) Course:
    A structured program offering theoretical learning, core clinical competencies, and supervised practice, aligned with ACTVET curriculum standards and UAE healthcare sector expectations.
Highfield-Accredited Courses

About Highfield

Via Medica, in association with International SOS, partners with Highfield, a UK-based awarding organization regulated by Ofqual, to deliver internationally recognized qualifications across safety, healthcare support, and professional development. Highfield certifications enhance employability, support career advancement, and are recognized by employers across the UAE and globally.

Highfield Courses Offered

  • Highfield Level 2 Award in Introduction to First Aid for Mental Health (RQF)
  • Highfield Level 2 Award in Safeguarding and Protecting Children and Young People (RQF)
  • Highfield Level 2 International Award in Infection Prevention and Control in the Workplace
  • Highfield Level 3 International Award in Emergency First Aid and Use of AED with CPR for All Ages
  • Highfield Level 3 International Award in Emergency First Aid at Work and Use of an AED
Other Training Capabilities
  • Customized Clinical Training
  • Health Education Training
  • Wellness Campaigns
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Events Medical Services

VIA MEDICA offers medical services for special events that will help our client support emergency and non-emergency healthcare services. We provide state of the art medical facilities and designed safety policies and procedures for emergency response by our highly qualified and experienced medical professionals.

We are a trusted and leading international medical solution provider since 2011 and we uniquely have extensive expertise structuring and implementing medical cover for crowds of 30,000+, as well as for the athletes/artists engaged – including musicians, dancers, and high level athletes at all levels, including all facets of combat sports.

Emergency Response
    • VIA MEDICA is ready to leverage our extensive experience in providing emergency services before, during and after major events, to ensure a spectacle that is safe, sure, and compliant with all necessary regulations. We have a team of specialized and trained Nurses, EMTs and Medical Doctors that have extensive experience is sports medicine and expert on a wide variety of event injuries.
Unique Specialty:
    • Sports and Orthopaedic Medicine Specialty – Combat , Motor , Maritime and Contact Sports.
On-field Clinics
    • We have a proven track record in on-field clinics which are structured to big crowds and we are equipped to react and take care of emergency cases and casualties “on-site”, before they are safely transferred with our ambulances to a hospital facility.
Ambulance Service
    • Our award winning ambulances offer a comprehensive services with fleet of more than 20 ambulances with varying specifications that are capable in desert, coastal and urban areas and are mobilized by experience drivers supported by a team of trained and experienced Paramedics and Medical Professionals that are expert in their field.
Unique Capabilites:
  • Advanced Life Support (ALS) – Utilizing Paramedics along with the Nurse’s, EMT’s and Doctors
  • Basic Life Support (BLS) – Staffed with a EMT or RN team
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Medical Supply Chain

VIA MEDICA understand the importance of ensuring a resilient and reliable supply chain for medical products. That’s why we work closely with our in-country service deliverers and have a dedicated in-house supply team to establish an in-country supply hub as quickly as possible. This helps us to ensure that our clients receive their pharmaceutical products in a timely and efficient manner, while also maintaining detailed and audited records throughout the supply chain.

Establishing an in-country supply hub allows us to have greater control over the distribution process, from point of medical supplies origin to end user access and expectations. This ensures supplies are tracked and audited throughout the distribution process which helps us to mitigate any potential risks or issues that may arise during the distribution process. Our team works closely with local authorities and regulatory bodies to ensure that all necessary approvals and certifications are in place, and that all medical products are handled and distributed in compliance with local and international regulations.

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Academic Services

Our Academic Health Services are specially designed, broad-spectrum medical services for the healthcare needs of educational institutions. All of our medical professionals have the necessary licensure and certification to practice medicine and continiously receive constant training in latest medical procedures, to provide our clients with the best possible medical care.

We have an integrated program that is centered on best-practice health solutions for all students and employees of any educational institution.

Our Services Includes:
  • In and outpatient appointments and full case management
  • School Clinic Management
  • Staffing With Qualified Nurses
  • onthly Health Awareness Program
  • Scheduled Physician Screening Of Students
  • Monthly Visits By Our Medical Professionals
  • Conducts Quarterly Internal Audit
  • Collaborates For Areas Of Improvement
  • 100% Nurse Availabilty All The Time

 

University Clinical Services
    VIA MEDICA has a full range of medical services for institutes of higher education. We understand the various requirements for the wide patient population, including students, faculty, and guests, while meeting local health authority regulations. Our team of nurses, doctors, and medical administration is capable of covering various clinic schedules, including 24/7 operations.

 

School Clinical Services
    Via Medica prioritizes the healthcare needs of students, teachers, and parents while meeting the Government Education and Health Authority requirements. Our team of supervising physicians guides our team of licensed nurses to constantly adapt to variety of patient needs. Our team also works closely with school administrators to facilitate health screenings, immunization programs, incident reporting, first aid education programs for teachers.

 

Nursery Clinical Services
    VIA MEDICA provides a friendly and caring licensed nurses who are well trained for pediatric emergencies and provide appropriate ongoing nursing care to children and infants. Our medical team works closely with the nursery administration to meet Ministry of Social Affairs requirements and provides oversight from our experienced medical team to ensure our staff has access to up-to-date information and disease prevention.
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Consulting Services

VIA MEDICA offers a wide range of clinical and healthcare consultancy expertise, making us a one-stop-shop for all of your healthcare needs. Whether you need assistance with medical research, healthcare administration, or clinical trials, our team has the expertise and knowledge to provide the guidance and support that clients require.

One of the key strengths of VIA MEDICA is our ability to provide options to clients. We understand that healthcare planning can be stressful, and we want to ensure that our clients have all the information they need in healthcare and clinical management.

At VIA MEDICA, our team of licensed and certified medical professionals is committed to providing comprehensive medical consultancy services to clients worldwide. We understand that navigating the healthcare system can be overwhelming, and we are here to help guide you every step of the way.

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Primary Healthcare Services

Via Medica’s Primary Healthcare Services provide a comprehensive, patient‑focused medical care model designed to support the long‑term health and wellbeing of individuals, families, and communities. As part of this healthcare ecosystem, Marwah Clinic stands as one of Via Medica’s leading primary care centers, delivering accessible, high‑quality medical services grounded in prevention, early detection, and chronic disease management. All medical professionals within Via Medica and Marwah Clinic maintain the required licensure, certifications, and continuous training to stay aligned with the latest medical practices and international standards.

Through an integrated and patient‑centered care approach, Marwah Clinic plays a central role in ensuring every individual receives holistic, evidence‑based medical attention, supported by Via Medica’s multidisciplinary teams. Whether for routine check‑ups, diagnostic evaluations, or structured treatment planning, Via Medica, and its flagship Marwah Clinic, ensure reliability, compassion, and clinical excellence across all stages of life.

Our Services Includes:
  • Comprehensive In‑Clinic Consultations & Case Management 

    Via Medica provides full medical evaluations, coordinated case management, and structured follow‑ups to ensure each patient receives continuous and well‑managed care throughout their health journey.

  • Preventive Care & Health Screening Programs 

    Our physicians conduct age‑appropriate screenings, preventive assessments, and wellness interventions that support longevity and early identification of health risks.

  • Chronic Disease Management 

    Via Medica develops personalized care plans for conditions such as hypertension, diabetes, asthma, and cardiovascular diseases. These programs include medication management, lifestyle coaching, continuous monitoring, and regular reassessments.

  • Family & Community Health Services 

    Our services extend across all age groups, from children to older adults, ensuring families benefit from tailored medical care, preventive guidance, and ongoing health support.

  • Diagnostic & Clinical Support ServicesVia Medica’s primary care clinics are equipped with on‑site diagnostic tools including laboratory testing, ECG, X‑ray imaging, and pulmonary function assessments, enabling faster and more accurate clinical decision‑making.
  • Health Education & Lifestyle Counseling 

    Our medical team provides structured health awareness sessions and personalized counseling on nutrition, physical activity, weight management, smoking cessation, medication adherence, and overall healthy living.

  • Regular Follow‑Up Visits & Physician OversightPatients receive ongoing monitoring through scheduled visits, follow‑up appointments, and routine evaluations, ensuring timely adjustments to treatment plans and sustained progress.
  • Quality Assurance & Continuous Improvement 

    Via Medica implements routine internal audits, performance reviews, and patient‑feedback systems to ensure care delivery remains safe, effective, and aligned with best‑practice medical standards.

Specialized Primary Healthcare Programs
  • Community Primary Care Services 

    Via Medica provides accessible healthcare solutions for residential communities, compounds, and workforce populations. Our medical teams respond effectively to diverse community health needs through scheduled clinic operations, on‑site availability, and continuous monitoring. Services cover acute care, preventive programs, routine check‑ups, and support for long‑term wellness initiatives.

  • Corporate Primary Healthcare Services

    Via Medica delivers structured primary healthcare programs for corporate entities to promote workplace wellbeing and regulatory compliance. Services include pre‑employment medicals, periodic examinations, workplace incident management, risk assessments, wellness campaigns, and ongoing clinical supervision within corporate clinics.
  • Family Medicine Services

    Family Medicine specialists at Via Medica play a central role in comprehensive primary care delivery. They provide preventive care, manage acute and chronic illnesses, and coordinate specialized care when needed. This continuity strengthens long‑term physician‑patient relationships and enhances overall health outcomes.